We attach great importance to the integrity of your personal data, and we therefore strive to process it in the most secure and transparent manner possible. This privacy policy aims to describe how we process your personal data in connection with your use of the Lokki website, and to inform you of your rights in this regard.
By subscribing to our services, filling out a contact form on our website or other sites belonging to us (L SAS), or more generally by using our services, you acknowledge that we have access to the information provided when creating your accounts, as well as certain information about payments made directly with your L card or recorded on our site. In addition, we may read, process, store, and/or use any personal data thus provided in accordance with the policy set out below. We may process the personal data we collect for the purposes described in the Privacy Policy below and thus act as a data controller for these limited purposes. However, your company is considered the data controller within the meaning of the General Data Protection Regulation (hereinafter referred to as "GDPR"), and we act solely as a data processor with regard to the processing of your information for the purpose of providing the services for which you have subscribed.In this capacity and within the scope of the services, your company is responsible in particular for: making all necessary declarations to the competent data protection authority complying with its obligations as a data controller under all applicable laws and regulations, informing you of its data processing practices and, where necessary, obtaining your explicit consent when collecting your personal data, ensuring that it has the authority to use the personal data collected in accordance with the defined purposes and refraining from any unauthorized use.Your company is also responsible for providing you with information about how it processes your personal data for its own purposes, including for the administration and management of expenses and reimbursements. This information may be included in your company's Human Resources privacy policy or in any other policy provided to you before you use the website. Any complaints against your company must be made in accordance with the procedure set out in your company's policy.The payment cards that ttent liser services issue are issued by "Transact Payments Limited," licensed by the Gibraltar Financial Services Commission, with its registered office at 6.20 World Trade Center, 6 Bayside Road, Gibraltar, GX11 1AA, and registration number 108217. The latter will also receive your personal data as a controller for this purpose. For more information on their use of your personal data, please refer to their privacy policy available here.
Personal data is collected on our website by Lokki SAS, registered with the Grenoble Trade and Companies Register. If you are not satisfied with the way we process your personal data, you can lodge a complaint with the supervisory authority in your geographical area (for France, the CNIL).
Personal data is collected when you register as a user and use our services. This may include information about who you are and how to contact you, browsing data and other technical data collected automatically through your activity on the website, information about transactions you record via Lokki and/or the website (including purchase history, receipts, amounts, etc.), professional information about your identification in your company, your role and team, any requests, information about your subscription and/or account and any cards in your possession, spending policies, and your exchanges with our teams.Please ensure that the information or documents you upload to the website do not contain any sensitive personal data, such as government identifiers (e.g., social security, driver's license, or tax numbers), full credit card or personal bank card numbers, medical records, or details related to healthcare or treatment requests associated with private individuals. As an exception, if you are a manager or holder of a corporate account, we may require proof of your identity, in accordance with our terms and conditions, in order to verify your identity and provide you with our services securely and in accordance with applicable laws.You are responsible for ensuring that any third party whose personal data is entered into our services by you or through your use of Lokki has been properly informed and has consented to the collection of their personal data.
The main purpose of collecting your personal data is to provide you with an optimal, efficient, and personalized experience when you use our services. To this end, you acknowledge that we may use your personal data, based on our legitimate interest in providing high-quality services and developing our customer relationships, in order to: personalize, evaluate, and improve our services, content, and materials analyze the volume and history of your use of our services suggest recommendations tailored to your usage inform you about our services, any updates, and any new services that may be of interest to you
You can unsubscribe from any newsletter and marketing email we may send you at any time by following the unsubscribe link included in every newsletter and marketing email sent to you by Lokki.
Without doing so systematically, we can analyze and track click-through rates and the number of emails sent that you open to evaluate the performance of our email campaigns.
With your consent, Lokki may publish a list of Clients & Testimonials on its website with information about your company, your name, and your position. Lokki will not publish such testimonials on its website without your explicit consent.
Certain personal data about you collected on our website may be shared with Lokki's partner companies or third-party providers so that we can obtain assistance and support in providing our services. Lokki ensures that it has clear data protection requirements in place for all its third-party providers. Lokki does not sell or rent your personal data to third parties for marketing purposes. Lokki does not otherwise disclose your personal data to third parties, unless: (1) you (or your account holder acting on your behalf) request or authorize the disclosure; (2) the disclosure is necessary to process transactions or provide the services you have requested; (3) Lokki is required to do so by a government authority or regulatory body, in the case of a court order, subpoena, or other similar request from a government or judicial authority, or to establish or defend a legal claim; or (4) disclosure is necessary to comply with Lokki's legal and/or regulatory obligations. Lokki will notify you immediately, to the extent we are legally permitted to do so, in the event of any request from an administrative or judicial authority concerning your personal data.
You can modify your personal identification data (title, first name, last name, email address, phone number, password) at any time by logging into the "My Profile" section of your account.In accordance with Law No. 78-17 of January 6, 1978 relating to data processing, files, and freedoms and, as of May 25, 2018, the GDPR, you have the right to access, rectify, request portability, delete, and/or object to the processing of your personal data, under the conditions provided for by the GDPR.You can request to exercise your rights by sending us an email at dpo@getlokki.com. We will acknowledge receipt of your request within a few days, but we may need up to 30 days to inform you of our decision to process it or not (unless special circumstances apply that justify a longer processing time, in which case you will be informed). We may require your request to be accompanied by a photocopy of proof of identity. Furthermore, in the event that a third party whose personal data you have included in the data you enter into our services requests to exercise their data protection rights, we will honor that request after appropriate verification and inform you of any consequences on the data you have.
As a general rule, Lokki uses cookies to improve and personalize its website and/or measure its audience. Cookies are files stored on your computer's hard drive when you browse the Internet and, in particular, our website. Cookies are not used to collect your personal data without your knowledge, but to record information about your browsing habits on the website, which can be read directly by Lokki during your subsequent visits and searches on the website.The cookies used by Lokki are intended to enable or facilitate communication, to enable the provision of services requested by users, to recognize users when they revisit the site, to store the first traffic referrers, to record connected sessions, measure the impact of advertising campaigns, and enable Lokki to perform internal click-through and navigation rate analyses in order to improve content and track open rates, click-through rates, and bounce-back rates at the individual email level.By default, cookies are not automatically installed (with the exception of cookies necessary for the functioning of the Lokki website and services), and your consent is requested prior to installation via a banner, in accordance with applicable regulations. You can implicitly give your consent by continuing to browse the site after being informed of the use of cookies. You can choose to refuse to accept one or all cookies, but depending on the cookies you choose to refuse, your experience of the website may deteriorate.