, the simple software for Espace Emeraude workshops

Everything you need to run your DIY repair business and provide genuine customer support.
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Don't waste any more time on the phone
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Accept online appointment scheduling
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Ultra-fast installation
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Software designed for DIY repair shops 🔧

Free up your time. Concentrate all your activity in one simple, intuitive tool.
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Manage your repair shop from start to finish

All your information is centralized: repairs, reservations, quotes, customers. Forget about paper and Excel files.
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Accept online appointment scheduling

Forget the phone—let your customers book a diagnostic appointment based on your workshop availability.
See more >
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Gain a better understanding of your customers

Simple tools to learn about your customers' history. Communicate with them, build loyalty, and collect feedback.
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Track your repairs in real time

Keep track of the progress of your repairs, plan your workshop in just a few clicks, and make your mechanics' daily lives easier.
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Repair tracking

Check the progress of your repairs in just a few seconds
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Quotation for services

In just a few clicks, record the services performed by your mechanics.
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List of parts to order

Write down all the necessary parts orders in the same place.
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Automated email/text message

Send an automatic email or text message to the customer when their bike is ready
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Free up your time with online appointment scheduling

Lokki creates your online workshop booking module in just a few minutes. Customized and connected to your schedule. Don't impose booking choices on your customers anymore—let them decide.
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Linked to your schedule

Updating your automated repair schedule
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Easy integration

On all platforms - website, Google, Facebook
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Daily repair limit

Accept a limited number of incoming repairs, tailored to your daily routine
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100% customizable

Integrate all your services quickly, easily, and in line with your image.
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Boost your workshop with our simplified digital tools!

Take back control of your marketing. Increase your audience and generate more repairs by building loyalty among your (future) customers.
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Customer history

Build up an up-to-date customer base. Create a unique relationship with your customers.
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Easy newsletters

Create your own newsletters with our carefully designed email templates
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Google reviews

Automate your thank-you email and collect more reviews. Aim for 5 stars!
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Social networking

Manage your social networks from our platform with our tips and tricks
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commission on your online appointments
+26%
growth opportunities for digitized workshops
48%
Appointments are made when you are closed.
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All the features you could wish for

Lokki, a tool created by repairers for repairers. Discover how we make managing your DIY tool repairs easier.

Repair schedule

Schedule your repairs in just a few clicks with an intuitive calendar

Quote generation

Generate automatically pre-filled repair estimates. Say goodbye to paper!

Tracking the status of repairs

Track the status of your repairs: repair in progress, pending, completed...

Shopping list

Easily manage your parts orders related to your workshop

Managing your mechanics

Assign different tasks to your mechanics from a single tool

Send SMS/email

Send a notification to your customers as soon as their equipment is ready

Exports

Export your data as an Excel or CSV file

Statistics

Track your sales on a daily basis and obtain detailed reports

Online booking

Let your customers come to you by creating your online booking module in just a few minutes.

Online payment

Accept remote online payments 24 hours a day

Personalization

Customize your online booking system to your image

Electronic signature

Save time in-store—your customers sign quotes online

Accessible everywhere

Offer online booking on all your media - Google, Facebook, Mobile

Customer history

Never lose any information about your previous workshop services again

Newsletter

Easily create campaigns with our email templates to increase your visibility

Notification management

Collect and manage your reviews from Lokki. Aim for 5 stars!

Traffic web

Analyze your website audience. Benefit from our advice to improve your SEO

Social networking

Publish on your social networks via Lokki. Set goals to animate your community

Loyalty program

Reward your most loyal customers: promotional codes, discounts...

Our repair technicians are talented 😁

Discover why our repairers trust Lokki to manage their DIY tool repair shop.
Following the lifting of lockdown restrictions, I made over 100 online reservations in 48 hours. I even appeared on TF1's evening news program because of it.
Alexandre
Manager of Lyon Cycle Chic
We unplugged the phone because of the bike boost, so we wouldn't get too many calls.

The big advantage of Lokki is customer tracking and booking history.
Valérie
Manager of Pierre qui roule
With the online appointment scheduling tool, my customers can reserve my bikes 24 hours a day based on my availability: it saves time for them and for me!
Eros
Manager of Steedy Shop
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A team dedicated to your success 🚀

The whole team goes out of its way to meet your needs. We look forward to meeting you.
Thank you for your professionalism and for the quality of your software, which has become indispensable for our bookings!
Always ready to listen to our partners in order to develop the platform in the right direction.
Thank you to the whole team!
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Quentin Dunand - K2 Outdoor Annecy
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Raphaël
Co-founder and
customer manager
Benoit
Co-founder and
Product Manager
Jeremy
Co-founder and
technical manager
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Find out how Lokki can help you 🤝

We are here to help you develop your repair shop. The demo is free and lasts about 30 minutes.
Request a demo