The AREPE network introduced a rental service to meet the needs of its customers in the agricultural machinery sector. However, manual management of equipment and reservations posed major challenges, particularly during shift changes or in the event of breakdowns. With Lokki, AREPE has digitized its entire rental service, facilitating inventory and availability management while increasing revenue through online reservations.
My name is Olivier Pétorin, and I am the manager of AREPE, a company specializing in equipment rental for professionals and individuals. Based in Niort, our company has 10 employees and generates annual revenue of €3 million. Although primarily focused on equipment sales, AREPE introduced a rental service about five years ago to meet the specific needs of its customers in the field of motorized gardening equipment.
At AREPE, renting motorized gardening equipment such as wood chippers, stump grinders, and flail mowers has become an ideal solution for professionals and individuals alike, avoiding the costly purchase of machines that are only used occasionally. However, manual management of reservations and maintenance posed difficulties, particularly during shift changes or in the event of breakdowns, making real-time tracking complicated.
Lokki enabled AREPE to fully digitize its rental service, thereby facilitating inventory and reservation management. Thanks to Lokki, the team can quickly update the status of machines and manage their availability in real time. This has not only optimized internal organization, but also increased revenue, particularly through online reservations.
The rental service is fully digitized.
Inventory and reservations are managed in real time.
The organization is optimized and customers are more satisfied.
"Before, it was complicated because we managed rentals using a notebook. Communication between teams didn't always go smoothly."
"Thanks to Lokki, we have acquired new customers who reserve machines via the website."
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