Base nautique La Marqueze I Simplify your life with Lokki to improve profitability

Stéphane Marteau is the owner and manager of La Marqueze, two water sports centers based in Josse and Hossegor in the Landes region, offering cycling, canoeing, and small electric boat activities.

Tell us your story!

I am 50 years old and have always worked in events and business tourism. My team and I handle the logistics for major national events such as Hellfest, Les Francofolies, Roland Garros, and the Monaco Grand Prix.

I am also involved in business tourism, and it was as part of developing this activity that I decided to open two water sports centers, one nine years ago in Hossegor and the other five years ago in Josse. 

We rent bicycles, canoes, and blue ribbon electric boats for trips on the Adour River. It's a popular activity, which is precisely why you can't get by without a reservation!

The challenge of
Stéphane

Improve the performance and profitability of my two water sports centers, which were operating very well, and simplify the lives of my teams.

How did Lokki help you? 

Today, with Lokki, our teams have a better overview of our reservations and scheduling.

This is important to us because we have one team in the morning and another in the evening, so we need everyone to have access to the same level of information about the business.

Before, when we used paper, there could be some anxiety when taking reservations over the phone: "Have I taken too many reservations? Not enough? Do I have enough boats available?" With Lokki, that kind of thing doesn't happen anymore.

With the software, they have the entire schedule on their phones, so they can be sure there are no duplicates.

And then the big plus I have with Lokki is also and above all that people can make reservations outside of opening hours. In the evening, people come back from the beach and hey presto, they can organize their boat rental for the next day, it's great!

With the help of Lokki

Easy management

A clear schedule for the entire team

Best performance

No duplicates, but more reservations (outside opening hours)

Better customer experience

At the checkout, a faster customer journey thanks to online reservation and payment

Increased performance

"With better fleet management and effective monitoring of our business performance, we can improve profitability and plan for the expansion of our fleet."

Time saving

"At the checkout, it's much smoother. When customers arrive, they've already made their reservation and signed their contract."

Google rating
5/5 out of more than 140 reviews

Test Lokki and boost your sales

Find out how to simplify your equipment rental business, and save time in store by automating your administrative tasks.
Biker