Julien Eybert-Guillon is the manager of Olympic Sport, a ski rental company in Autrans. When he launched his bike rental business with Lokki in 2019, he generated more than 400 bookings.
For 20 years, I was a high-level ski jumping coach. I accompanied my champions to four Winter Olympics and several ski jumping World Cups.
I decided to end my coaching career while continuing to devote myself to my passion: the mountains. I took over the family business with the aim of modernizing it.
Initially, we specialized in Nordic hiking and cross-country skiing in Autrans. Faced with the boom in electric mountain biking, we decided to enter this market this year.
I want to modernize and digitize my family store .
I quickly realized that we were missing a tool to help me launch my new electric bike rental business.
I started renting electric mountain bikes with Lokki. I really found the tool I needed.
What I appreciate is that the team listens. They are always one step ahead of product developments. In addition to meeting my needs, Lokki is not stuck in time and evolves according to my expectations.
After a successful bike rental season, I also adopted Lokki for ski rentals.
A maximum of 15 minutes to train my seasonal workers
You can't rent the same equipment twice
Increased responsiveness of my teams on a daily basis
No more daily stress about missing reservations or renting the same equipment twice at the same time.Thanks to Lokki, I don't make mistakes.
I have a level of comfort that I didn't have before in my daily life with a simple interface.
With Lokki, I can respond immediately to customer requests, whether by phone, email, or directly in-store.
The platform is pleasant and easy to use. It is both highly automated and human.
In 15 minutes, my employees taught themselves how to use the tool.
Even my parents, who are not computer whizzes, use it because it's so simple.
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