Hi, my name is Julien, I'm 35 years old, I live in Lège Cap Ferret, I'm married and have three little ones. For the past two years, I've been managing Cycles Ferret, a bike rental shop in Cap Ferret that rents out all the cycling equipment you need for your vacation: classic or electric bikes for adults or teenagers, trailers, baby seats, tag-along bikes, and safety accessories.
I manage my fleet of 200 bikes on my own, so I needed effective software to help me run things smoothly. I'm also located in an extremely touristy area, so I needed to increase my visibility to stand out from the crowd. I knew that an online presence to facilitate bookings would be beneficial, as few of my competitors do this, precisely because of the influx of tourists.
I needed visibility, in a highly competitive environment , in the ultra-touristy location where I am based. I also had a big challenge in terms of efficiency and saving time, as I am the only one managing my fleet of 200 bikes. Finally, I needed my website to require no effort on my part , as I know nothing about it and had no desire to spend time on it!
Thanks to Lokki.rent, I know that people looking for a bike in my area will immediately find my shop and can book directly. Today, online booking is clearly what sets me apart from my competitors. For customers, it saves time and gives them peace of mind, because all they have to do is pick up their bikes on the day. They can be sure they'll have their bikes to enjoy their vacation right away, without wasting hours searching. But it also gives me a lot of peace of mind: I have visibility on my turnover, I can organize myself to prepare my bikes in advance, and when I open, even in high season, it takes me 15 minutes to get the bikes out. This gives me time to advise them on routes and build a real relationship of trust with my customers.
My clients compliment me on how easy and user-friendly Lokki.rent is.
When my clients arrive, everything is ready in 15 minutes and I have quality time to devote to them.
Last year, I increased my revenue by €20,000 thanks to Lokki.rent.
"The Lokki.rent directory is an extremely powerful tool that takes a huge weight off my shoulders. I don't have to get involved in the technical side of things or manage my online store. I have a turnkey website and I'm listed in a leading directory for sports and leisure activities. As soon as customers type in their vacation destination, they find me. It's a godsend!"
"I make 60% of my reservations online. This paperless process gives customers peace of mind on vacation. They don't have to spend half a day looking for a bike, or even face multiple refusals, as often happens! They're relaxed and happy. As a result, I have 100 reviews, 100% of which are 5 stars!"
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