Solar Boat - Lokki has helped me improve the customer experience of my business

Tell us your story!

During my studies, I had the opportunity to participate in the creation of a solar boat. I then wanted to continue the adventure in this field and opened my own company, Solar Boat, in 2017. Today, Solar Boat offers eleven electric boats for rent and is present in two home ports: Cannes and Mandelieu.

At the peak of the season, there are five of us in the team and we plan to expand to other ports along the coast. Solar Boat's real strength lies in its concept.

The boats available for rent have seven seats, do not require a boat license, and are fully electric.

How did Lokki help you?

There are 3 main reasons why Lokki is an excellent tool for launching our rental business:

1. Intuitive: I found it very easy and quick to get started. Taking deposits directly on Lokki saves me a lot of time!

2. Scalable: The team takes user feedback into account and develops the product accordingly.

3. Centralization of activity: Lokki allows me to centralize all my rental activity and manage several tasks such as: deposit management, refunds, and inventory management.

With the help of Lokki

Professionalism

Less waiting and administrative procedures for customers.

Gain of time

More free time for

the development of my business

Simple and fun

The software is very easy to use.

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A solution to prevent duplicate entries

Before, I used Google Calendar on my phone, and I made quite a few duplicate entries, with the same boat booked for two different customers at the same time.

Lokki has really helped me stop making that kind of mistake. It's great—I don't make duplicates anymore.

A highly effective deposit system

Thanks to Lokki, customer refunds can be processed in just a few clicks. Before, I had to contact each customer and ask them for their bank details. I'm very happy that I no longer have to do this kind of time-consuming task.