At Vert Loisirs, renting specialized equipment is essential to give professionals and individuals access to expensive machines without having to buy them. Faced with inefficient manual reservation management, Vert Loisirs chose Lokki to digitize and structure its rental service, thereby improving equipment visibility and customer satisfaction.
My name is Cyril Cosquer, and I am the site manager at Verts Loisirs, following extensive experience in retail and vehicle rental. In the field of motorized gardening equipment, I discovered the potential of renting specialized equipment, and I am convinced that renting is a major asset for professionals and individuals alike, as it allows them to access expensive equipment without having to purchase it.
When I entered the motorized gardening equipment sector, I quickly identified a lack of professionalism in rental management. Many stores used manual reservation systems, such as paper diaries, which led to errors and inefficiencies. I wanted a digital solution that would centralize equipment and reservation management. I discovered Lokki while talking to other members, and I saw an opportunity to improve rental management within its network.
Lokki has enabled us to transition from manual to digital reservation management. The tool provides real-time visibility of available equipment, which greatly reduces double booking errors and improves customer satisfaction. I also really like the fact that Lokki allows usto automate machine maintenance planning. This ensures consistent quality of service.
Automated reservation management
Automatic machine monitoring
Smoother processes
"Lokki is a professional solution that centralizes reservation management and provides better visibility into inventory."
"With Lokki, our members can better structure their rental service while increasing customer satisfaction."
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